SOC as a Service

Best-in-class security tools and professional services to replace or complement your Security Operation Center.

SOC as a Service

Go Beyond Legacy Solutions

We at GlobalDots hunt for the most cutting edge and relevant technologies out there.

Once tested and found qualified we bring you the most certified innovative products out there for every pressing use case.

An illustration depicting a diverse team collaborating

How It Works

  • Monitoring & Alerting

    A proprietary algorithm performs 24x7x365 monitoring for attacks and site health issues. If deviations from a baseline threshold, anomalies, or attacks are observed, instant alerts are sent to both the customer and the SOC, for both open and auto-remediated incidents.

  • Incident Investigation

    The SOC web engineers, specializing in CDN and WAF, investigate the attack vectors, create an attack story, and recommend necessary configuration updates to avoid this issue’s repetition.

  • Incident Response

    Simultaneous to the investigation, the SOC mitigates the performance or security issue where possible, syncing in real-time with your team based on customer-approved SLA and action plans.

  • Reporting

    Both periodic, statistical reports and individual incident reports are shared with the customer on a monthly basis. These reports include both retrospective attack summaries and recommendations formulated as part of the incident investigations.

GlobalDots Enables Full Ecosystem Protection

An icon representing a computer monitor displaying fluctuating graphs,accompanied by a clock icon. SOC Service Onboarding

Our engineers enable the service with SIEM & DevOps integration, to allow full visibility of the third-party SOC team into relevant applications.

A man focused on his laptop with data and graphs displayed in the background.
An icon representing a user with three stars above Fully-Managed Experience

Your assets are monitored around-the-clock by Web Engineers, CDN & Web Application Firewall (WAF) experts, with ongoing hands-on-keyboard support on tier 1-3 issues.

A person sitting at a desk in front of multiple computer monitors displaying code
An illustration of a lightbulb integrated with technology elements Innovative Security Solutions

We implement third-party solutions that safeguard your entire working environment, not just your Cloudflare workloads, including our new, advanced Public Cloud Security Stack.

A hand reaching out towards a glowing purple light surrounded by a circular pattern of dots and waves.
A geometric design featuring interconnected circles and gear-like shapes in a yellow color scheme. All-in-One Professional Services

Including: custom developments & configurations to optimize your CDN suite, cloud infrastructure design & redesign, planning & execution of CDN migration or multi-CDN strategies.

A laptop and dual monitors displaying code with moody lighting.
  • What is the SOC as a service?

    SOC as a Service (SOCaaS) is a comprehensive, subscription-based model that provides organizations with outsourced security operations center (SOC) capabilities. This service encompasses a suite of tools, processes, and skilled security professionals who monitor, detect, analyze, and respond to cybersecurity threats in real-time. With the rapidly evolving threat landscape, maintaining an effective cybersecurity posture requires continuous vigilance and specialized knowledge. SOC as a Service addresses these needs by offering an agile, cost-effective, and expert-driven approach to threat management, enabling organizations to focus on their core business activities while maintaining a fortified security stance. This model helps bridge the talent gap and technology barriers in cybersecurity, providing a holistic solution that adapts to an organization’s growth and evolving threat environment. Infact, the key benefits  are: 

    • Expertise on Demand: Access to specialized security analysts without the overhead of recruiting and maintaining an in-house SOC.
    • Cost Efficiency: Reduces the investment needed for building infrastructure, hiring talent, and maintaining tools.
    • Scalability: The service adapts to the organization’s needs, scaling up or down as required.
    • Advanced Threat Detection: Providers often employ the latest threat intelligence, machine learning, and behavior analytics to detect complex and emerging threats.

    SOCaaS is particular indicated for use cases like:

    • SMBs: Small to medium-sized businesses that lack the resources for a dedicated, internal SOC can leverage SOCaaS for robust security monitoring and response.
    • Enterprise Supplement: Large organizations might use SOCaaS to supplement their in-house SOC, particularly to handle after-hours coverage or additional expertise during incidents. 
    • Regulatory Compliance: SOCaaS providers can assist organizations in meeting compliance standards like ISO 27001, PCI-DSS, GDPR, etc., by ensuring consistent monitoring and reporting.

    This thanks to its core functionalities:

    • Continuous Monitoring: SOCaaS providers use advanced threat detection and monitoring tools (e.g., SIEM and EDR) to track network traffic, endpoints, and user activities 24/7.
    • Threat Detection and Response: Teams of security analysts and incident responders assess potential security incidents, triage alerts, and take action to mitigate threats.
    • Threat Intelligence Integration: SOCaaS often integrates threat intelligence feeds to enhance the accuracy of detections and provide contextual insights into evolving attack vectors.
  • What is the difference between SOC as a service and managed SOC?

    Traditional (or managed) SOCs are often suited for larger enterprises with sufficient budget and resources to manage an in-house team and infrastructure. They provide complete control over operations but come with higher costs and complexity. SOC as a Service, on the other hand, offers a flexible, cost-effective, and expert-driven alternative that suits organizations looking for comprehensive security without the challenges of managing it internally. This model is particularly advantageous for SMBs, enterprises needing augmentation, or those seeking agility and rapid scaling of their security operations. 

     A traditional SOC is typically an in-house or co-managed operation that requires physical infrastructure, dedicated facilities, and substantial investment in security tools and technologies. The organization needs to set up and maintain the entire tech stack (e.g., SIEM, EDR, NDR), as well as manage updates and integrations. SOCaaS, instead,  is cloud-based and delivered as a subscription service. It requires no physical infrastructure from the organization’s side, as the service provider manages the entire backend infrastructure, tools, and technologies. This model is more flexible and can be quickly deployed without the significant upfront costs associated with a traditional SOC. SOCaaS operates on a subscription-based or pay-as-you-go model, which spreads costs over time and offers predictable expenses. This model eliminates the need for substantial upfront investments and reduces operational overhead, making it more cost-effective for many businesses.

  • What is the difference between SOC as a service and SIEM as a service?

    SOC as a Service is a broader and more inclusive offering that provides a complete, managed solution encompassing technology, processes, and skilled personnel to handle security operations end-to-end. SIEM as a Service, on the other hand, is a more focused solution that provides advanced data collection, correlation, and alerting, but relies on the organization’s internal resources for analysis and response. Indeed, It focuses on collecting, aggregating, and correlating security data from various sources to provide insights and alerts. SIEM as a Service offers advanced logging, threat correlation, and alerting but does not include response capabilities or human expertise for triaging and responding to threats.

    Organizations that need an all-in-one managed service should consider SOCaaS, while those with existing security teams who need enhanced visibility and correlation capabilities can leverage SIEM as a Service. As a comprehensive managed service, SOCaaS often comes at a higher cost than SIEM as a Service due to the inclusion of human resources, ongoing monitoring, and incident response. However, it significantly reduces the internal staffing and resource burden on the organization.

  • Why do you need SOC compliance?

    SOC compliance demonstrates to external auditors, investors, and partners that the organization takes cybersecurity seriously and has undergone rigorous third-party assessments to validate its practices. SOC compliance is essential for organizations seeking to strengthen their security posture, build trust with clients, and demonstrate their commitment to maintaining high standards in their security operations. It’s not just about meeting regulatory requirements; it’s a strategic approach that strengthens an organization’s overall security posture, instills trust with clients and partners, enhances operational efficiency, and ensures risk management best practices are in place. For organizations, particularly those in data-intensive sectors, achieving and maintaining SOC compliance is an essential step to staying competitive, secure, and aligned with industry expectations.  There are currently 3 types of SOC compliance, which are:

    • SOC 1: Focuses on the internal controls over financial reporting. Organizations that handle financial data need SOC 1 compliance to prove their security practices safeguard financial processes
    • SOC 2: Centers on the five “Trust Service Criteria”: security, availability, processing integrity, confidentiality, and privacy. SOC 2 compliance is essential for any service organization that processes customer data, as it demonstrates comprehensive controls across key areas.
    • SOC 3: Similar to SOC 2 but intended for broader distribution without disclosing detailed control descriptions. It’s often used as a general attestation for public assurance.

Stay Cloud-to-Date

The world of cloud changes quickly. Stay up-to-date with the latest trends & innovation, extensively explored in our resource library.

  • SOC as a Service
    The definitive guide for a complete SOC solution

    Bad actors succeed when organizations are not prepared or if they treat their cybersecurity with an “it won’t happen to me” mentaillity. These two are exactly what hackers look for when either trying to extort a business or when targeting one for any other purpose.  Integrating a complete SOC solution (whether in-house or outsourced) into your business […]

  • SOC as a Service
    SIEM Optimization tips to Improve Your Cybersecurity Readiness

    Simple SIEM Optimization Tips to Improve Your Cybersecurity Readiness.

  • SOC as a Service
    The Common Cybersecurity Mistakes that Devastate Businesses

    Cybercrime investigation is an arduous process that experts should perform because the consequence of doing it incorrectly can be devastating.

  • SOC as a Service
    Why SMBs Are A Prime Cybersecurity Target

    Data breaches and stolen information are a regular occurrence in the business world today, with SMBs at almost constant risk of attack. In fact, as mentioned in the 2021 SMB IT security report by Untangle, 43% of cyber-attacks target small businesses, with attacks continuing to increase year by year. This is causing huge issues for […]

  • SOC as a Service
    Ransomware Protection: How to Resource it?

    It was Ott Biederman, an accountant for American organized crime back at the turn of the 19th century that originally issued the famous immortal line, “Nothing personal, its just business.” That is what ransomware is today — just business. While there are occasional ransomware attacks initiated by state-sponsored groups to bring down the operations of key infrastructure, most […]

  • SOC as a Service
    The GlobalDots-Cloudflare SOC Offering on the News

    Cloudflare recently announced its new SOC as-a-service offering, in partnership with GlobalDots and 3 additional global partners. With GlobalDots, this offering will include a full suit of web security solutions, implemented and configured by the GlobalDots engineering team. The GlobalDots team will also provide advanced support and professional services to the Cloudflare products included. Read […]

  • SOC as a Service
    GlobalDots & Cloudflare Introduce SOC-as-a-Service

    The increasing difficulty in recruiting in-house security engineers has created a wide demand for Security Operation Centers as-a-service, especially in fast-growing organizations. “It’s hard to overstate the extent to which online has become the most important channel for many businesses,” says CloudFlare. “Dealing with today’s volume of data, you need a reliable mechanism to sift […]

  • Web Security
    Three Ways CISOs Can Combat Emerging Threats in 2025

    73% of CISOs fear a material cyberattack in the next 12 months, with over three-quarters convinced AI is advancing too quickly for existing methods to combat it. But what can CISOs do to prepare for the coming wave – and access the resources they need to deal with this evolving threat landscape? To find out, […]

  • Bot Mitigation & Anti-Fraud
    How to Defeat Bad Bots in 2024 (and Why It’s Still So Hard)

    Introduction  Bots today outnumber human users in eCommerce sites: From 15% in 2017, to 30% in 2019, to 64% in 2021. Some extreme cases we’ve witnessed peaked in 90-99.8% bot traffic. But perhaps the more concerning bit is the traffic share of bad bots: an approximate 39% of all internet traffic in 2021.   Hackers are […]

  • Bot Mitigation & Anti-Fraud
    Announcing New Anti-Fraud Tool to Detect, Categorize and Bust Fraudulent Activity

    Online fraud is destroying customer trust and corroding revenue. Data from the Federal Trade Commission show the full extent of today’s problem: fraud losses in the US rose to $5.9 billion in 2021, an increase of 436% from 2017. Further research conducted by PWC shows that it’s not just individuals being duped by these global […]

  • Content Delivery Network (CDN)
    An expert’s analysis: Here’s what we need to build a better IoT

    Eduardo Rocha, Senior Solutions Engineer at GlobalDots, contributed a guest post to BuiltIn, the online community for startups and tech companies.  In the article, he outlined his approach for creating an IoT infrastructure that is both durable and secure. Here are some of the main takeaways: 1. The IoT industry has seen a steady growth over the past […]

  • DDoS Protection
    How DDoS Works: Beginners Guide

    Distributed Denial of Service (DDoS) is usually performed by bombarding the targeted computer or resource with unnecessary requests to overload systems and prevent some or all legitimate requests from being completed. The traffic overloading the target in a DDoS attack comes from a variety of sources. This option effectively makes stopping the attack by blocking […]

  • Customer Identity & Access Management (CIAM)
    It’s time to get rid of passwords!

    In addition to being outdated, passwords create frictions and hassles for workflows, teams, and users. We enable the complete elimination of passwords, securely and with an optimal user experience – by implementing the latest IAM & CIAM innovative solutions.  We are using a technology called FIDO2 (Fast ID Online) Authentication – new passwordless authentication method that relieves credentials […]

Trusted by