How Yuki Achieved SOC 2 Compliance 6x Faster

Overview

A fast-growing Snowflake optimization platform was missing out on customers because they didn’t have the right data security compliance. Through multiple consultations and extensive vendor-testing, the GlobalDots team selected a solution to provide both tech and human support, helping the company achieve SOC 2 compliance within just 3 months – and win new customers as a result.

The Problem

Almost Losing Prospects Due to Compliance Concerns

Yuki offers an innovative plug-and-play cost reduction solution for data platforms like Snowflake, DataBricks, and others to routinely cut customers’ costs by 50%. However, the solution must be embedded within customers’ tech stack to achieve these results, which, as demand from enterprises starts to grow, makes security compliance a potential business blocker.
The company’s ideal customer profile (ICP) expected their vendors to meet SOC 2 requirements. Therefore, a lack of compliance led the company to almost lose prospects and threatened to slow their meteoric growth.

The Challenge

Getting SOC 2 Certified With Limited Resources

SOC 2 certification is considered the gold standard for SaaS information security, with a 50% increase in demand for the certification in recent years. However, Yuki faced several hurdles in their attempts to achieve certification:

• Limited Resources: It was estimated that achieving compliance without external help would take roughly 300 hours – time the company did not have to spare.
• Lack of Support: Yuki is a startup with a small team, and almost all vendors that offer SOC 2 support refuse to work with companies at their stage.

The Solution

A Complete Compliance Support System

GlobalDots took the time to understand the root of Yuki’s challenge, before undergoing extensive research and due diligence processes. Ultimately, they selected Scytale, a trusted vendor that our expert knew would not only help Yuki achieve SOC 2 certification, but make the process faster and easier. Their solution had two key parts:

• Innovative Software: A platform that integrates within their partner’s system to automate security, privacy and vendor risk assessments; run user access reviews; build custom security policies; provide security awareness training; and create a collaboration hub to make the compliance process easier to manage.
• Human Guidance: A human expert who would help the company navigate their certification process. This included weekly meetings where the company would be set tasks for the week, as well as highly responsive support via Slack to help them prioritize tasks and understand their requirements in more detail.

With this combination of human and tech support, the solution provider was able to:

• Run a gap analysis to understand what was required to achieve SOC 2 compliance.
• Build a roadmap to achieve compliance within Yuki’s requested time frame.
• Automate the entire SOC 2 process in one central hub.

The Results

SOC 2 Compliance Achieved 6x Faster 

Yuki felt they had a “someone holding our hand” throughout the process – and that level of support translated into powerful results:

• Faster Compliance: The company gained SOC 2 certification with just 3 hours’ work per week across 4 months – more than 6x faster than anticipated.
• Less Stress: The compliance process was far simpler, using a single platform for all activities. 
• Cost Savings: The time savings and process simplifications reduced the overall cost of the compliance process – and they even got a discount with their SOC 2 auditor.
• New Enterprise Clients: One new customer explicitly stated that they were won over by the SOC 2 compliance.

Enterprise-Grade Processes: The compliance certification has upgraded Yuki’s processes and SDLC, enabling them to now run their SDLC at an enterprise-grade level, with comprehensive testing and security controls that meet the highest compliance standards.

Are you struggling to achieve security compliance and want to see how the same solution could help you?